in Sydney. A seasoned hospitality professional, Rachael cut her teeth managing a broad range
of hospitality venues for over 10 years before stepping up to an ownership position with her first
venue, The Bat & Ball Hotel, in 2024.

Rachael’s hands-on approach to service, leadership and staff development has set The Bat &
Ball Hotel apart, winning Time Out Best Casual Drinking Venue 2025 and People’s Choice Best
Pub 2026. Rachael also won the 2025 ALIA for Publican of the Year. Rachael’s hospitality focus
is balancing approachability with the unexpected to elevate guest experience