2024 Program Overview
Just as the hotel industry remains dynamic, so will the Pub Leaders’ Summit conference program! Expect a wide range of topics covering various facets of pub operations, including F&B, modern marketing, increasing venue profitability and more. More details about the 2024 event will be available soon.
Monday 9 September 2024
Day One comprises of a half-day Hotel Study Tour across Sydney visiting a range of iconic venues offering insight into how our most dynamic operators are running their venues. Transportation is included in your ticket—venues and timings to be confirmed.
| From 1:30pm | The PLS STudy Tour is for publicans and venue operations staff only. Due to limited numbers, suppliers are unable to register. Study Tour Pass can only be bought in conjunction with the Pub Leaders Summit Pass. |
| Venue 1 | The Log Cabin in Penrith was named Metropolitan Hotel of the Year at the AHA NSW Awards in 2023. Destroyed by fire in 2012, the Log Cabin site was acquired by Laundy Hotel and two local families in 2020, rebuilt and reopened in 2022. Located on the banks of the Nepean River, the hotel now offers scenic views and a massive outdoor space, it’s also home to Sinclair’s, a premium restaurant that heroes produce in each dish that has grown within 50km of the pub. It’s a breathtaking space – expect more awards on the horizon. |
| Venue 2 | Oran Park Hotel is the highly anticipated new Greenfields venue from Momento Hospitality that is set to be the largest hospitality destination in NSW. The first stage is set to open in July, and will include an expansive indoor-outdoor bistro and lounge, Papi’s Pizza pizzeria, children’s play area, and an interactive sports bar, complete with multiple large screens, pool tables and darts. The second stage – expected to open later in the year – will include a dedicated meeting and events floor on level two and a luxe rooftop bar, Jinja, on level three. |
| Venue 3 | The final stop of the Study Tour is yet to be announced |
*Program subject to change
Tuesday 10 September 2024
Day two presents a full-day program of presentations from leading operators and industry experts who will provide practical business advice, introduce new commercial ideas and offer plenty of inspiration. The 2024 program highlights will include:
Food for thought: Dining trends and the pricing conundrum
Produce and utility prices continue to soar at a time when diners have less money to spend and want more bang for their buck. Our panel will discuss challenges and opportunities around food, and the increasing importance surrounding customer experience.
In focus: The Shifting Drinks Landscape
Patrons are drinking less and differently, and beer and spirits excises are making a simple round more expensive than ever. How is that affecting your bar offering and your bottom line?
In focus: Entertainment
From live sport to live music to arcade games, patrons are screaming out for more entertainment options, and pubs are ideally placed to offer fun new ways for people to socialise.
Buying In: Creating the Next Generation of Leaders
How to foster the talent coming through your venues, and encourage a long career with your business.
Announcement: 2024 Australian Hotelier Future Leaders Scholarship winner
In partnership with Allara Global, we announce the inaugural winner the Future Leaders Scholarship
| 8:30am – 9:00am | Registration |
| 9:00am – 10:45am | PLS Part 1 |
| 10:45am – 11:15am | Morning Tea and showcase networking |
| 11:15am – 11:30pm |
How can I Make my Venue Profitable?
|
| 11:30pm – 12:00pm |
Adaptive and Viable Business Models Panelists:
|
| 12:00pm – 12:20pm |
Cyber Security in Hospitality – Top 5 Threats and Top 5 Actions
|
| 12:20pm – 12:50pm |
Does Your Data Breach Pass the Pub Test?
|
| 12:50pm – 1:20pm |
Modern Marketing: Tik Tok, AI and Placemaking Panelists:
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| 1:30pm – 2:30pm | Lunch and showcase networking |
| 2:30pm – 4:30pm | PLS Part 3 |
| 4:30pm – 6:00pm | Networking Drinks |
*Topics and program subject to change.
The full 2024 program will be available soon.
View the 2023 Program below.
Day One – Summit | Monday 24 July 2023
| 7:30am – 8:00am | Breakfast MasterClass Registration, Showcase Networking and Breakfast |
| 8:00am – 8:45am |
Breakfast Masterclass brought to you by Coca-Cola Europacific Partners
Drinks Categories: Market Insights & Business Intelligence Coca-Cola Europacific Partners presents a 45-minute masterclass on Market Insights & Business Intelligence. CCEP has invested heavily in building business capability to utilise extensive and unique forms of data and insights collected across Supermarkets, Quick Service Restaurants (QSR), Convenience/Petroleum & of course Licensed On & Off Premise. In this masterclass CCEP will provide attendees with a taste of current insights on changing consumer trends relevant to hospitality, beverage category performance and demonstrate how data can be used to make smarter decisions and grow your profits. Breakfast included.
(additional registration required) |
| 8:45am – 9:00am | Registration and Showcase Networking |
| 9:00am – 9:10am |
Welcome Address
|
| 9:10am – 10:10am |
Keynote Address – The Keys to developing a high-performance culture.
|
| 10:10am – 10:45am |
The Gaming and Wagering Environment
|
| 10:45am – 11:15am | Morning Tea and PLS Showcase Networking |
| 11:15am – 11:45am |
Local and Global On-Premise Trends
|
| 11:45am – 12:00pm |
The Pass App: Personalising the Pub Experience
|
| 12:00pm – 12:45pm |
Data, Loyalty Management and the Customer Experience
|
| 12:45pm – 1:30pm |
The Economic Landscape
|
| 1:30pm – 2:30pm | Lunch and Networking Showcase |
| 2:30pm – 2:45pm |
Sustainability Practices in Pubs: The Kitchen and Beyond
|
| 2:45pm – 3:15pm |
Food and Beverage Outlook
|
| 3:15pm – 3:45pm |
A People Business: Attracting Top Talent
|
| 3:45pm – 4:00pm |
Beyond Trends: Eight imminent culture changes
|
| 4:00pm – 4:30pm |
Live Music and Entertainment
|
| 4:30pm – 6:00pm | Coca-Cola Europacific Partners Networking Drinks |
*Program subject to change
Day Two – Hotel Study Tour | Tuesday 25 July 2023
PLS Study Tour brought to you by Rohrig
(additional registration required)
| 9:30am | Bus leaves from Eatons Hill Hotel |
| 10:00am – 11:00am |
Tour of Belvedere Hotel, Woody Point In the middle of a major renovation, study tour attendees will get a sneak peek into the renovations occurring at this famed pub, with Lewis Land Group Queensland manager Chris Allison talking through the plans. |
| 11:00am – 12:00pm |
Tour of the Brook Hotel, Mitchelton ALH Hotels have just completed a $31m renovation on the Brook Hotel – the group’s single largest investment on a Queensland pub. Walk through the brand new, completely overhauled pub with senior ALH Hotels management. |
| 12:00pm – 1:30pm |
Tour of Jubilee Hotel, Fortitude Valley. Includes lunch. Built in 1887, the Jubilee Hotel recently underwent a massive redevelopment, creating a jaw-dropping juxtaposition between the heritage-listed front bar section of the venue, and the modern concrete and glass structure alfresco area at the back of the venue that has already garnered a reputation as the ideal spot for inner-city lunches and functions. Family-owned and operated by Tony Burnett Hotels, the Jubilee Hotel has just been awarded Best Redeveloped Hotel at the 2023 QHA Awards. |
| 2:00pm | Bus returns to Eatons Hill Hotel |
*Program subject to change