2023 Program
Just as the hotel industry remains dynamic, so will the Pub Leaders Summit conference program! Expect a wide range of topics covering various facets of pub operations, including F&B, asset assessment, bottle shop management and more.
Day One – Summit | Monday 24 July 2023
7:30am – 8:00am | Breakfast MasterClass Registration, Showcase Networking and Breakfast |
8:00am – 8:45am |
Breakfast Masterclass brought to you by Coca-Cola Europacific Partners Drinks Categories: Market Insights & Business Intelligence Coca-Cola Europacific Partners presents a 45-minute masterclass on Market Insights & Business Intelligence. CCEP has invested heavily in building business capability to utilise extensive and unique forms of data and insights collected across Supermarkets, Quick Service Restaurants (QSR), Convenience/Petroleum & of course Licensed On & Off Premise. In this masterclass CCEP will provide attendees with a taste of current insights on changing consumer trends relevant to hospitality, beverage category performance and demonstrate how data can be used to make smarter decisions and grow your profits. Breakfast included.
(additional registration required) |
8:45am – 9:00am | Registration and Showcase Networking |
9:00am – 9:10am |
Welcome Address
|
9:10am – 10:10am |
Keynote Address – The Keys to developing a high-performance culture.
|
10:10am – 10:45am |
The Gaming and Wagering Environment
|
10:45am – 11:15am | Morning Tea and PLS Showcase Networking |
11:15am – 11:45am |
Local and Global On-Premise Trends
|
11:45am – 12:00pm |
The Pass App: Personalising the Pub Experience
|
12:00pm – 12:45pm |
Data, Loyalty Management and the Customer Experience
|
12:45pm – 1:30pm |
The Economic Landscape
|
1:30pm – 2:30pm | Lunch and Networking Showcase |
2:30pm – 2:45pm |
Sustainability Practices in Pubs: The Kitchen and Beyond
|
2:45pm – 3:15pm |
Food and Beverage Outlook
|
3:15pm – 3:45pm |
A People Business: Attracting Top Talent
|
3:45pm – 4:00pm |
Beyond Trends: Eight imminent culture changes
|
4:00pm – 4:30pm |
Live Music and Entertainment
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4:30pm – 6:00pm | Coca-Cola Europacific Partners Networking Drinks |
*Program subject to change
Day Two – Hotel Study Tour | Tuesday 25 July 2023
PLS Study Tour brought to you by Rohrig
(additional registration required)
9:30am | Bus leaves from Eatons Hill Hotel |
10:00am – 11:00am |
Tour of Belvedere Hotel, Woody Point In the middle of a major renovation, study tour attendees will get a sneak peek into the renovations occurring at this famed pub, with Lewis Land Group Queensland manager Chris Allison talking through the plans. |
11:00am – 12:00pm |
Tour of the Brook Hotel, Mitchelton ALH Hotels have just completed a $31m renovation on the Brook Hotel – the group’s single largest investment on a Queensland pub. Walk through the brand new, completely overhauled pub with senior ALH Hotels management. |
12:00pm – 1:30pm |
Tour of Jubilee Hotel, Fortitude Valley. Includes lunch. Built in 1887, the Jubilee Hotel recently underwent a massive redevelopment, creating a jaw-dropping juxtaposition between the heritage-listed front bar section of the venue, and the modern concrete and glass structure alfresco area at the back of the venue that has already garnered a reputation as the ideal spot for inner-city lunches and functions. Family-owned and operated by Tony Burnett Hotels, the Jubilee Hotel has just been awarded Best Redeveloped Hotel at the 2023 QHA Awards. |
2:00pm | Bus returns to Eatons Hill Hotel |
*Program subject to change